14-Day Money-Back Guarantee

14 天无理由退款保证

We offer a 14-day money-back guarantee on all Pro license purchases. If you're not satisfied with Raise Import Pro for any reason, contact us within 14 days of purchase for a full refund.

我们为所有专业版购买提供 14 天无理由退款保证。如果您对 Raise Import Pro 不满意，请在购买后 14 天内联系我们申请全额退款。

How to Request a Refund

如何申请退款

1. Email us at the address on our Contact page
2. 通过联系方式页面上的邮箱联系我们
3. Include the email address used for purchase and your license key (if available)
4. 提供购买时使用的邮箱地址和 License Key（如可用）
5. We will process the refund through Paddle within 5-7 business days
6. 我们将在 5-7 个工作日内通过 Paddle 处理退款

Exceptions

例外情况

Refund requests beyond 14 days may be considered on a case-by-case basis. Abusive or fraudulent refund requests may be denied.

超过 14 天的退款申请将以个案方式评估。滥用或欺诈性退款请求可能被拒绝。